Welcome Bulldogs!!! The deadline for all pre-orders is October 16th. No orders are processed until the store closes. It is a 3 week turnaround after the store closes . All items will be delivered to the school and given to your child in November. There are no refunds/exchanges after items are purchased. PLEASE make sure you are ordering the correct sizes before submitting the order. For any questions, please contact Ms. Gnann at 912-754-3326 or email@example.com.